Contact information

Contact Information

We're here to help.

If you have any questions about your order, shipping, returns, refunds, products, or anything else, please feel free to contact us.

Customer Support

Store: Westora
Email: info.shopi@proton.me

Our customer support team typically responds within 1–2 business days.

Order Support

For questions regarding an existing order, please include your order number in your message so we can assist you as quickly as possible.

You can contact us regarding:

  • Order status and tracking

  • Shipping and delivery

  • Returns and refunds

  • Damaged or defective products

  • Incorrect or missing items

  • Product questions

  • Order changes or cancellations

  • General inquiries

Business Hours

Monday – Friday

Messages received on weekends or public holidays may be answered on the next business day.

Contact Us

For all customer service inquiries, please email:

info.shopi@proton.me

We aim to provide a helpful and timely response to every customer inquiry.

Westora Customer Support